Help / FAQ
Our Cards
- Our cards are professionally printed on high quality 350gsm card
- Individual cards are packaged, complete with one envelope, in cellophane
- Packs of cards are packaged complete with envelopes in a cellophane wrapper
- The Fat Hen Design copyright message displayed on the images on this website does not appear on the actual cards
Delivery & Payment
- Delivery is free for orders of £10 and over
- Whenever possible, we will dispatch your orders in sturdy, reused/recycled packaging
- For orders under £10 there is a £1.50 postage and packaging charge
- We aim to despatch orders within 48 hours of receipt
- We accept all major credit and debit cards as well as PayPal
Returns
- Fat Hen will only refund goods which are defective or not fit for purpose
- Defective goods should be returned with their original packaging along with notification of the customer order number
- Please contact Fat Hen for return address details
- Every effort is made to ensure that goods reach their destination in ‘tip-top’ condition.
Any other questions?
- If you have any questions whatsoever about your purchase, feel free to email Fat Hen or telephone (01536) 771 372